How do I contact technical support?

How do I contact technical support?

If you need technical assistance or have any questions regarding the use of RecruitApp.ai, our support team is here to help. There are multiple ways to contact our technical support team, ensuring you receive the assistance you need promptly.

Ways to Contact Technical Support:

1. Create a Support Ticket Online:

   • Support Portal: You can create a support ticket by visiting our support portal at https://support.recruitapp.ai.
   • Submit Ticket: Fill out the required details in the support ticket form, including your contact information, a description of the issue, and any relevant screenshots or attachments.
   • Track Your Request: Once submitted, you can track the status of your support ticket through the portal.
     
     
     

2. Email Support:

   • Email Address: Send an email to support@recruitapp.ai.
   • Detailed Description: In your email, provide a detailed description of the issue you are experiencing, along with any relevant information that can help our support team understand and resolve your problem.
   • Attachments: Include any screenshots or files that may assist in troubleshooting the issue.
     
     
     

3. Call Technical Support:

   • Phone Number: Call our support team at (667) 225-3181.
   • Speak Directly: Speak directly with a support representative who can assist you with your technical issues and provide immediate guidance and solutions.
     
     
     

Additional Support Information:

• Support Hours: Our technical support team is available during standard business hours to assist you with any issues or questions.
• Response Time: We strive to respond to all support requests as quickly as possible, typically within one business day. Urgent issues may receive expedited attention.
  
  
  

What to Include in Your Support Request:

1. Contact Information:

   • Provide your name, email address, and phone number so our support team can reach you if further information is needed.

2. Description of the Issue:

   • Clearly describe the issue you are experiencing, including any error messages, steps to reproduce the problem, and the impact it is having on your use of RecruitApp.ai.

3. Relevant Details:

   • Include any relevant details such as your operating system, browser version, and any recent changes or updates that may have triggered the issue.
     
     
     

By contacting our technical support team through one of these methods, you can receive the help you need to resolve any technical issues and continue using RecruitApp.ai effectively. If you have any further questions or need additional assistance, please do not hesitate to reach out to us.